Returns & Exchanges

Due to the perishable nature of wine and alcoholic beverages, all sales are final; however, we are committed to ensuring your satisfaction and will replace any bottle that is corked or damaged during transit.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your order immediately upon arrival and document any visible damage to the packaging or leaking bottles.

• 2.
  Contact Support

  Email our team within 48 hours of delivery with your order number and clear photos of the damaged or defective product.

• 3.
  Await Verification

  Our wine specialists will review your claim and provide a return shipping label or instructions for disposal of compromised products.

• 4.
  Receive Credit

  Once your claim is approved, we will issue a full refund to your original payment method or ship a replacement bottle at no additional cost.